State Farm® Insurance Agent Steve Bernstein

"Last year, I moved from my former insurer to State Farm for my homeowners insurance. It was a simple process, and all went smoothly. This year, it is complicated by the fact that I am selling my house just weeks after my insurance policy is due for renewal, AND I was seeking advice on renter’s insurance. I knew that I would benefit from some guidance and a bit more personal attention this year. It was my lucky day when Aaron Marshall Bobb happened to be the one who picked up the phone when I called last week.It is a delight to work with him: efficient, knowledgeable, available, respectful, friendly…..all this PLUS a sense of humor (much appreciated at what was a very stressful time for me!) He took care of everything and made it all seem easy. Mr. Bobb is a wonderful addition to the Agency. They are lucky to have him on staff — and I am VERY lucky to have him overseeing my business with State Farm. Many thanks, Mr. Bobb!"

"Aaron Marshall-Bobb was very helpful, polite and quick to send my auto insurance binders and temporary cards to the car dealer when I was purchasing my vehicles."

"Called Aaron his service was top notch"

"I would not recommend, they are unprofessional."

"Aaron Marshall-Bobb was very informative and answered my question immediately. He followed up with an email to assure I received the information. It was a pleasure doing business with him."

"The staff at Steve’s office are incredibly helpful, knowledgeable, and always go the extra mile. Excellent customer service every time — highly recommended!"

"Aaron has been a great help."

"Aaron Marshal-Bob is the best. He was so helpful. What a legend!! State Farm is lucky to have him."

"Aaron was a big help with my policy. Has a great attitude along with great customer service. It was a pleasure!"

"Thank you for Dina for great service (Bekhzod)"

"Aaron is very professional and helpful. He follow up and is very efficient. His customer service is top notch!"

"Aaron was very helpful and turn around time was amazing."

"Aaron was a really nice, patience and helpful agent who helped me with more than one issues and questions I had it. Thank you !"

"I was helped by your employee Aaron Bobb. He was very professional and patiently explained how my billing is determined since I have been unable to ride my bicycle due to vertigo. I left there a happy customer. Theresa Brown"

"I have been with State Farm for a very long time. I started them around 2012 and the office I was with the manager and staff was great 5 stars! Then came the Pandemic, the manager at that office. passed away and the staff didn't want to stay there anymore. Then came a whole new management and staff. They were so disrespectful, didn't reach out at least to me to introduce themselves, explain how they work for the clients 0 stars. I left them, and I lucked out with still State Farm just another office. This office is wonderful 5 stars. Mr. Steve Bernstein manager had reached out to me once he saw my paperwork transferred to his office. He called me, introduce himself to me, explained how the office works with each client. There was trouble transferring the paperwork but Mr. Bernstein kept following up to make sure everything was completed. The entire staff is friendly and welcoming. There is one particular person there that is so nice and patient. Mr. Aaron Marshall-Bobb. He is wonderful and he listens and he advise the best that he can. This office is not about what the customers can do for them, it's about what they can do you their clients. Thank you State Farm Mr.Bernstein and staff. May GOD continue to bless all of you and your family. Thank you, Annette Hamilton P.S. You guys deserve 5 stars plus"

"I was struggling to resolve with my mortgage which made me pay thousands of dollars extra. Steve and Aaron from State farm went above and beyond to help me and resolved the issue. I am so grateful!!"

"I have no words to adequately express my immense appreciation for the Steve Bernstein State Farm Agency. Christine was dedicated throughout the process of opening my multiple policies. The pricing was fair, and her attention to detail showed a genuine interest in helping a fellow customer. I hope you consider utilizing them for your insurance needs."

"Amazing service, really felt like a top priority!"

"I called Steve Bernstein upon the recommendation of a neighbor, and I can definitely say that he made the process of purchasing condo/co-op insurance fast, easy, understandable and affordable. I truly appreciate how responsive he was. What a pleasant switch from what I experienced with my past insurer of 15+ years, who lost my business after a whopping 23% increase in my premium when I never requested any changes to my policy and never filed a single claim. To make matters worse, when I inquired about it, the response was less than satisfactory, and I did not feel like I was in good hands. I'm sure I made the right move."

"We have been using this coming for many years for both personal and commercial auto. Ryan is spectacular! He bends over backwards for his clients and we so appreciate his hard work and dedication to his clients!"

"Thanks, Dina for a quick service."

"I have been using Steve Bernstein for many years. His office staff is friendly and truly the best in Brooklyn! The make everything easy and work hard at giving the best policy prices. They have always been available when I needed them and never let me down! Thank you Steve and staff! Karen C."

"I am blown away by the exceptional service I received from State Farm Insurance and specifically, Agent Steve Bernstein. During a recent claim, Steve went above and beyond his call of duty by personally following up with me via phone calls. His genuine concern, empathy, and willingness to help made me feel like I was part of a family, not just a policyholder. In an era where large companies often feel impersonal, Steve's personal touch was a breath of fresh air. His follow-up calls were not just about checking boxes, but about ensuring I was supported throughout the process. His dedication to his clients is truly remarkable. If you're looking for an insurance company that truly cares about its customers, look no further than State Farm and Steve Bernstein. Five stars aren't enough - I'd give them ten stars if I could!"

"Steve answered our request for a somewhat (very) last-minute homeowners insurance quote. Not only was he incredibly friendly and quick, his quote was the best we received. We are looking forward to being his clients."

"Steve and his team were wonderful at communicating and reaching out to me to discuss renter's insurance. He was very patient and respectful on the phone and made the process seamless for me."